Effective Date: 01/11/2024
Last Updated: 04/10/2025

At Websurely, we aim to provide top-quality digital marketing solutions. Your satisfaction is important to us, and we strive to resolve any concerns with fairness and transparency.

1. Eligibility for Refunds

We offer refunds under specific circumstances:

• The refund request is made within 7 days of purchase.
• The service has not yet been fully delivered or initiated.
• A valid reason is provided (e.g., service not as described, technical issues beyond your control).

2. Non-Refundable Services

The following services are generally non-refundable:

• Services already completed (e.g., delivered ad campaigns, SEO audits, custom web development)
• Subscription-based or retainer services after the initial billing period
• Third-party costs or software licensing fees we’ve incurred on your behalf

3. How to Request a Refund

To request a refund:

1. Email us at support@websurely.com with your order number and reason for the request.
2. Our team will review your case within 3–5 business days.
3. Approved refunds will be processed to your original payment method within 7–10 business days.

We reserve the right to deny refund requests that do not meet the conditions outlined above.